FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product as shown in the picture. Lockomatic Smart Lock is carefully packaged to ensure that the product you receive matches the description and images on our website.
We take pride in delivering high-quality, genuine products to our customers, so you can be confident that you’re getting exactly what you see.
You can view your sales receipt by logging into your account on our website. After logging in, navigate to the "Order History" or "My Orders" section, where you will find a list of all your past purchases. Click on the relevant order, and you can download or view your sales receipt. If you need further assistance, feel free to contact our customer support team.
If you wish to return an item, you can do so within 15 days of receiving your order. Simply contact our customer care team at the provided customer care number, and they will guide you through the return process. Please make sure the product is in its original condition, and our team will assist you with the next steps.
Yes, we do restock items that are marked as “out of stock” whenever possible. To stay updated on availability, you can sign up for a notification on the product page, and we’ll notify you once it’s back in stock. If you have any questions or need further assistance, feel free to contact our customer care team.
We ship orders to a wide range of locations across India. During checkout, you will be asked to provide your shipping address, and our system will automatically confirm if we deliver to that location. If you are located in a remote area or have specific delivery requirements, feel free to contact our customer care team for more details.